Leadership and Management
for Care Services
A Straightforward Guide to the Award

By Peter Connors and Siobhan Maclean

As a brand new Award (replacing the Registered Managers Award) the Leadership and Management for Care Services Award is intended to be relevant for managers at different levels of seniority working in the wide variety of services which are developing as part of the Government’s personalisation agenda. The new Award has very extensive knowledge requirements which is causing some anxiety and confusion for candidates and assessors alike. This brand new Reference Guide provides the reader with the knowledge base required to meet the standards of the Award. The book takes a holistic approach – mirroring the design of the Award. There are six sections to the Guide: Understanding the Award This section gives clarification about the Award, the types of evidence which a manager may be able to generate etc. Exploring the Basic Principles This section covers the holistic concepts which reoccur throughout the Award – for example, theory, legislation, advocacy and representation, ethical dilemmas and conflict resolution. Manage and Develop Yourself and Your Workforce Covering Unit A1 this section explores issues such as theories of leadership and management, self management, feedback, supervision, methods of workforce development, continuous improvement etc. Lead and Manage Provision that Respects and Promotes rights and Responsibilities Covering Unit B1 this section explores issues around rights, responsibilities, abuse and self harm, safeguarding, outcomes focussed practice and active support. Develop and Maintain Systems to Manage Risk and Comply with Health and Safety Requirements Covering Unit C1 this section explores issues around health and safety, risk assessment, positive cultures, policies and procedures, safe and healthy environments, monitoring work practices. Lead and Manage Effective Communication Covering Unit E1 this section explores communication within organisations and with different organisations, professional jargon, written communication and confidentiality. The book concludes with advice on ways to ‘lace’ the qualification together in terms of choosing appropriate optional units and using the holistic knowledge base covered in the Guide. The first publication specifically addressing the Leadership and Management Award this book has already received very positive feedback. This reference Guide is most suitable for managers in adult services. For those working in children's services - Leadership and Management of Services for Children and Young People is now available.   A4 spiral bound; 227 pages ISBN: 978-1-903575-57-4 £15

Frequently purchased together with:   Leadership in Adult Care Services: Understanding the Policy Framework

Reader's Reviews of this book Date     By Sarah 2010-04-20 03:40:46 I am currently doing my NVQ 4 in health & social care and quiet honestly I was ready to quit, then i was told about this book, all I can say is this book is amazing and has saved me so much stress and sleepless nights worrying about completing my NVQ. I also brought 'Supporting you, supporting others, health & social care' Thankyou     By Joseph Hagan 2010-04-14 05:38:56 I ordered a copy of Leadership and Management for Care Services in the latter part of 2009.Unfortunately, I could not use it for even two weeks. Friends kept borrowing it and I finally had to order a new one. This shows how helpful the book is.     By Tracey Jackson 2009-02-04 06:41:05 i have just ordered my own copy of leadership and management for Care Services book. i have read the copy purchased by my employer (college) and have now ordered my own. i am an NVQ assessor assessing this new award and have found your book insightful and easy to understand. i have recommended this to my candidates and they are going to purchase the book. well done on another great book. brilliant!     By michele fredrick 2009-01-10 05:41:44 i am doing this city guilds degree i hope this bnook covers the units i have found your others very interesting     By Caroline Morris 2008-12-17 11:18:02 Peter Connors and Siobhan Maclean offer a comprehensive guide to the new qualification for Registered Managers. The layout of the book offers ease of navigation and reading; offering guidance to the anxious or inquisitive Manager working on their NVQ qualification. It is a book that will be useful both for the new Manager providing a good overview and explanation of basic concepts as well as for the more expert reader for whom it will provide an excellent resource of up-to-date knowledge evidence This book represents a valuable source of information for students, Managers and the assessment team. Name: Email: Comments :   To add your own review of this book, simply complete the boxes above, copy the six digit security code into the final box and hit 'Submit'. If you are returned to this page then your review has been submitted and will be approved within 24 hours. You will need to include an email address but this is not shown on your review and you will not be added to any list.